Privacy policy
PRIVACY POLICY
Last updated: June 1, 2026
Tidy Design operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or purchase from our Services, or otherwise communicate with us.
Please read this policy carefully. By using our Services, you confirm you have read and understood how we handle your personal information.
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact details — name, billing and shipping address, phone number, and email address
- Payment information — card details, transaction history, and payment confirmation
- Account information — username, password, and preferences
- Order information — items viewed, added to cart, purchased, returned, or exchanged
- Communications — messages you send us, including support enquiries
- Device and usage information — IP address, browser type, device identifiers, and how you navigate our Services
How We Collect It
We collect personal information:
- Directly from you — when you create an account, place an order, or contact us
- Automatically — through cookies and similar technologies when you use our Services
- From service providers — including Shopify and our fulfilment partners who process information on our behalf
- From third parties — such as marketing or analytics partners
How We Use It
We use your personal information to:
- Process and fulfil your orders, including arranging production and shipping
- Manage your account and communicate with you about your orders
- Send marketing emails and promotions (you can opt out at any time)
- Show you relevant advertising on other platforms
- Detect and prevent fraud and protect the security of our Services
- Comply with our legal obligations
Who We Share It With
We may share your personal information with:
- Shopify — who hosts and powers our store
- Fulfilment and shipping partners — to produce and deliver your order
- Payment processors — to handle transactions securely
- Marketing and analytics partners — to help us run and improve our advertising
- Third parties with your consent — for example, if you connect a social login
- Authorities or successors — where required by law, or in connection with a business transaction such as a merger
We do not sell your personal information.
Our Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes certain information about your use of the Services to provide and improve them. Shopify may share your data with third parties in other countries. Shopify is responsible for the processing of your personal information for their own purposes. To learn more, visit the Shopify Consumer Privacy Policy. You can exercise your rights with Shopify at the Shopify Privacy Portal.
We also use certain Shopify features that draw on data from your interactions with our store and other Shopify merchants to provide a personalised experience.
Cookies
We use cookies and similar tracking technologies to improve your experience, remember your preferences, and support our marketing. You can manage cookie preferences through your browser settings.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.
Children
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their information, please contact us and we will delete it.
Data Security and Retention
We take reasonable steps to protect your personal information, but no system is completely secure. We retain your information for as long as necessary to fulfil the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request a portable copy of your data
- Opt out of targeted advertising or the "sale" or "sharing" of your information — you can do so here
- Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send
If you are in the UK or EEA, you also have the right to object to or restrict certain processing, and to withdraw consent where we rely on it. You may lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available here.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.
International Transfers
Your information may be stored or processed outside Australia. Where we transfer personal information out of the EEA or UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We will notify you of material changes as required by applicable law.
Contact
For questions about this Privacy Policy, or to exercise any of your rights, please contact us:
Tidy Design
sales@tidydesign.shop
14 Manarola Loop, Coogee WA 6166, Australia
For the purposes of applicable data protection laws, Tidy Design is the data controller of your personal information.